Online Enquiries
Servicing all of Perth
Servicing The Great Southern
Clinic Dates :
28th, 29th November & 1st December 2023
Feedback
The Neurolab PT team work to achieve the best outcomes for our customers. This includes providing the opportunity for our valued clients to provide feedback, lodge complaints, and share ideas for service delivery.
The inclusion of our customers within our organisational structure and providing them with the opportunity to share ideas and express unmet needs is a crucial part of delivering a patient-centered service. The delivery of such a service enables us to experience continued growth and the ability to understand and meet our customer’s needs. Feedback should be considered as a fundamental aspect of our reflective practice, fostering a positive attitude towards the opportunity for development and growth.
Clients are encouraged to provide feedback, including making a complaint (anonymously if preferred) via the following methods:
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During our semi-annual and annual feedback surveys or through our “Feedback” form on the website: www.neurolabpt.com.au
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Or directly with one of our staff members either in person or via phone call:
0401 842 322 (Chloe Director)
To leave feedback anonymously, simply leave your contact details empty on the feedback forum below.
Our promise is to deliver exceptional, personalised holistic care.
Contact us to book an appointment today!